Phone Tips and Tricks for NEC 8100 System Managers

SoundTel presents a series of “Tips and Tricks” to help you better utilize your phone system. For more Tips and Tricks go to our website support page.

When receiving calls from another extension you have two options. The two options are:

  1. Hands free Answerback – after a short beep you can immediately speak to the extension you called. They do not need to touch their phonefinger phone but can answer your call hands free.
  2. Force Ringing for Intercom Calls – the phone rings when receiving an internal call. The receiver will have to answer your call by lifting the handset, hitting the speaker button or picking up your call with their headset.

Why would you want to switch between the modes? It’s convenient to have the Hands free Answerback mode since it saves time on waiting for the receiver to pick up the call. Plus the receiver can respond without touching their phone. On the other hand, having the phone ring is more private and for some less disruptive. The default setting selected by your system administrator will be programmed for you, but you can switch between these two options by following the instructions below (IPK I, IPK II and SV8100):

  1. Initiate an intercom call
  2.    Press 1 to toggle between voice announce or ringing the extension

For users of IPK II and SV8100, you are able to change how your phone responds to an Intercom Call by following these steps:

  1. Hands free Answerback
  2. Press the Speaker Key
  3. Dial 721
  4. Press the Speaker Key
  5. Forced Ringing for Intercom Calls
  6. Press the Speaker Key
  7. Dial 723
  8. Press the Speaker Key

nec-conference-611Have a question or want to suggest a topic?

Email us at phonetips@soundtel.com
For other inquiries contact us at 425-481-5493 or service@soundtel.com

For 30 years, we have assisted companies like yours in their every communications need. We are a local, family-owned business invested in our community. Contact SoundTel or call 425.481.5493 or 800.797.3663 to learn more.

SV9000 Series Available from SoundTel

 

NEC has created the next evolution of their award-winning communications technologies with its UNIVERGE SV9000 Series Communications Platforms. The SV9000 Series smart enterprise and SMB solutions leverage technologies which optimize business practices, drive workforce engagement, and create a compeNEC-Communication-Platforms-UNIVERGE-SV9100titive advantage – resulting in your business being more efficient, flexible, and productive. These powerful communications solutions are designed to fit your business’s unique needs and provide you with high-efficiency, easy-to-deploy technology that you require.

The SV9000 Series enhances the overall user experience. From IT staff and office workers to the receptionist and all other employees, the SV9000 Series provides communication tools that can be tailored to individual roles to streamline information delivery and increase productivity.

The SV9000 offers:

  • Native UC on all platforms
  • New licensing software delivery models
  • Easy administration and deployment tools
  • Enhanced vertical workflow solutions

SoundTel 30 years

With SoundTel, you can be assured of best-in-class service, support and prices.

SoundTel can help you upgrade or replace for your current NEC system or replace an out-of-date system from another manufacturer. For 30 years, we have assisted companies like yours in their every communications need. We are a local, family-owned business invested in our community. Contact SoundTel or call 425.481.5493 or 800.797.3663 to learn more.

NEC Ranks Highest in Customer Service, Trust, and Technology

Recently, Nemertes Research surveyed 500 IT decision-makers to determine how they rate their technology vendors.NEC logo The survey asked 20 key questions that were designed to help determine which IP telephony vendor has the best customer service, and what that service actually means when put into context. NEC-logo

The survey results show that NEC ranks the highest among vendors in the categories of Trusted Advisor, Technology and Customer Service.

NEC offers a broad range of enterprise communications solutions – ranging from small to very large systems – that effectively support enterprise and SMB customers whose requirements span from traditional TDM to full IP and 100% software-based deployments.

Read the full article on the NEC blog here.

logoSoundTel is a proud supplier and installer of NEC phone systems, and can help you find the perfect new system or phone upgrade for your current NEC system. For 30 years, we have assisted companies like yours in their every communications need. We are a local, family-owned business invested in our community. Contact SoundTel or call 425.481.5493 or 800.797.3663 to learn more.

Phone Tips and Tricks: For System Managers of NEC IPK I and NEC IPK II Systems

SoundTel presents a series of “Tips and Tricks” to help you better utilize your phone system. For more Tips and Tricks go to our website support page.
16_line_wdisp_large
Are you the system manager for your business NEC IPK I or IPK II phone systems? System managers maintain the phone system user information, as well as some of the system wide features. The most common information that needs changing is user names and system date and time. More material on voice mail system administration is available directly from SoundTel. Please consult with your SoundTel representative for details of your system.

Here is a quick guide for those changes:

NEC IPK I and NEC IPK II System Administration User Manual

elite_ipk_singlepim_smallHave a question or want to suggest a topic? Email us at phonetips@soundtel.com
For other inquiries contact us at 425-481-5493 or service@soundtel.com

For 30 years, we have assisted companies like yours in their every communications need. We are a local, family-owned business invested in our community. Contact SoundTel or call 425.481.5493 or 800.797.3663 to learn more.

Phone Tips and Tricks: For System Managers of NEC SV8100 Systems

SoundTel presents a series of “Tips and Tricks” to help you better utilize your phone system. For more Tips and Tricks go to our website support page.

22_lgdisp2Are you the system manager for your business NEC SV8100 phone systems? System managers maintain the phone system user information, as well as some of the system wide features. The most common information that needs changing is user names and system date and time. Note that this system has browser based maintenance. For security purposes you have to have the user name and password to access it. More material on voice mail system administration is available directly from SoundTel. Please consult with your SoundTel representative for details of your system.

Here is a quick guide for those changes:

NEC SV8100 User Guide with WebPro

Terminals_largeHave a question or want to suggest a topic? Email us at

phonetips@soundtel.com

For other inquiries contact us at 425-481-5493 or service@soundtel.com

For 30 years, we have assisted companies like yours in their every communications need. We are a local, family-owned business invested in our community. Contact SoundTel or call 425.481.5493 or 800.797.3663 to learn more.

Phone Tips and Tricks: For System Managers of DBS 576 and HD576 Systems

SoundTel presents a series of “Tips and Tricks” to help you better utilize your phone system. For more Tips and Tricks go to our website support page.

finger phoneAre you the system manager for your business Panasonic DBS 576 and HD576 phone systems? System managers maintain the phone system user information, as well as some of the system wide features. The most common information that needs changing is user names and system date and time. Some of these features are software dependent and may not work on all systems. More material on voice mail system administration is available directly from SoundTel. Please consult with your SoundTel representative for details of your system.

Here are links for those changes:

To Program Extension Names on a Panasonic DBS 576

To Change System Time on Panasonic DBS 576

To Program SSD Names and Numbers

logoHave a question or want to suggest a topic? Email us at phonetips@soundtel.com
For other inquiries contact us at 425-481-5493 or service@soundtel.com

For 30 years, we have assisted companies like yours in their every communications need. We are a local, family-owned business invested in our community. Contact SoundTel or call 425.481.5493 or 800.797.3663 to learn more.

Phone Tips and Tricks: For System Managers of DBS and DBS 824 Systems

SoundTel presents a series of “Tips and Tricks” to help you better utilize your phone system. For more Tips and Tricks go to our website support page.

Are you the system manager for your business Panasonic DBS or DBS 824 phone systems? fingerphone2System managers maintain the phone system user information,22_lgdisp2 as well as some of the system wide features. The most common information that needs changing is user names and system date and time. Some of these features are software dependent and may not work on all systems. More material on voice mail system administration is available directly from SoundTel. Please consult with your SoundTel representative for details of your system.

Here is a quick guide for those changes:

TO CHANGE EXTENSION NAMES

Before you change a name, you must know the extension’s “Port” number. This is how the phone system recognizes each jack. To confirm the port number:

  • Press ON/OFF key
  • Press CONF key
  • Dial the extension number of the phone you wish to change

Your display will show the current status of that phone on the first line of the display. The name currently assigned will appear on the left side of the second line and the port number appears on the right side of the second line. Document the port number.

  • Press ON/OFF key to end

NOTE: It is recommended that you make and maintain a list of each extension’s port number. After this list is generated, do the following to change extension names.

EXTENSION NAMES

  • Press ON/OFF key
  • Press PROG key
  • Dial # 2
  • Enter the extension’s 2 or 3 digit port number
  • Press AUTO repeatedly to backspace and erase previous name
  • Use the dial pad on your phone to enter the letters
    (Example: Press the 2 key twice to get a capital B, three times to get a capital C, etc.)
  • Press FLASH key after each letter to move to the next cursor position
  • Press CONF key if you want to toggle dial pad to numbers instead of letters
  • Press HOLD key to save the name
  • Press ON/OFF key to end

TO CHANGE TIME & DATE ON ALL PHONES

TIME

  • Press ON/OFF key
  • Press PROG key
  • Dial # #
  • Press FF1 key (Lower left key with light, usually Line 1)
  • Dial 1 #
  • Dial 2 #
  • Enter the time in 24 hour format (military time). Be sure to enter 4 digits.
    (Example: If it is 2:00 p.m., enter 1400 )
  • Press #
  • Press ON/OFF to end

DATE

  • Press ON/OFF key
  • Press PROG key
  • Dial # #
  • Press FF1 key (Lower left key with light, usually Line 1)
  • Dial 1 #
  • Dial 1 # “Month/Day/Year” appears
  • Enter six digits for the month, day, year
  • Press #
  • Press ON/OFF to end

TO PROGRAM SYSTEM SPEED DIAL NUMBERS

  • Press ON/OFF key (your phone must be idle, no ringing calls)
  • Press PROG key
  • Press AUTO key
  • Dial the 2 or 3 digit Speed Dial Code to be programmed
  • Press CONF , then dial 9 for outside line access (this is only if you use 9 to access outside lines on the phone system, if you’re not sure, ask a SoundTel representative).
  • Dial the telephone number to be stored
  • Press HOLD to save the program
  • Press ON/OFF to end

TO PROGRAM SYSTEM SPEED DIAL NAMES

  • Press ON/OFF key
  • Press PROG key
  • Dial # 1
  • Press AUTO key
  • Dial the 2 or 3 digit System Speed Dial code to which the name should apply
  • Press AUTO repeatedly to backspace and erase previous name
  • Use the dialpad on your phone to enter the letters

(Example: Press the 2 key twice to get a capital B, three times to get a capital C, etc.)

  • Press FLASH key after each letter to move to the next cursor position
  • Press CONF key if you want to toggle dialpad to numbers instead of letters
  • Press HOLD key to save the name
  • Press ON/OFF key to end

finger phoneHave a question or want to suggest a topic? Email us at phonetips@soundtel.com

For other inquiries contact us at 425-481-5493 or service@soundtel.com

For 30 years, we have assisted companies like yours in their every communications need. We are a local, family-owned business invested in our community. Contact SoundTel or call 425.481.5493 or 800.797.3663 to learn more.